Privacy Policy
Introduction
Scope
This Policy is a legally binding electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder. This Policy does not require any physical, electronic or digital signature; and will become effective upon your acceptance of the terms laid down herein. Such acceptance shall be construed from the mere use of this Website. If you do not agree with the terms of this Policy, please discontinue the use of this Website immediately. This Policy shall be deemed to be incorporated into the Terms of Service of the Website and shall be read in conjunction with the Terms of Service.
Consent
By mere use of the Website, you expressly consent to Gravity Pets Home’s use and disclosure of your Personal Information and Non-Personal Information in accordance with this Policy. If you do not agree with the terms of this Policy, please do not use this Website. This Policy shall be deemed to be incorporated into the Terms of Use of the Website and shall be read in conjunction with the Terms of Use.
What Information is collected
The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 defines “Personal Information” as any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person.
In case you are a Pet Parent / Pet Owner / Pet enthusiast or any body who engages with the “Gravity Pets Solution” Pet solutions website i.e GravityPetsHome.com , the term “Personal Information” shall mean any information you provide to “Gravity Pets Solutions” and shall include, without limitation your name, phone number, your address, your date of birth, your e-mail address, your pets name/age/gender and your financial information such as bank account or credit card or debit card or other payment details.
For the purpose of this Policy, the term “Non-Personal Information” shall mean information that does not specifically identify an individual but includes information from you, such as the type of internet browser you use, mobile device you use, your computer or your mobile device’s unique device ID, the URL of the previous website you visited, your computer’s operating system, your Internet Service Provider (ISP) and your Internet Protocol (IP) address. “Gravity Pets Solutions” may also collect Non-Personal Information that you voluntarily provide, such as information included in response to a questionnaire or a survey conducted by “Gravity Pets Solution”.
Collection of Information
You may use the Website without providing “Gravity Pets Solutions” any Personal Information about you. However, you may not be able to access certain services of the Websites in case you choose to do so.
Use of Information
Service-related Purpose
- Responding to your queries and carrying out the transactions you have requested for;
- Enabling you to use the Website more effectively;
- Providing you with information about products and services available on the Website;
- Resolving any glitches on the Website including addressing any technical problems;
- Improving your experience of navigating through the Website and carrying out transactions on the Website; and
- Improving the services and content on the Website.
Internal Business Purpose
- “Gravity Pets Solutions” may use your Non-Personal Information, or aggregated Personal Information for internal business purposes, such as data analysis, research, developing new features, enhancing and improving existing services and in identifying usage trends. This information helps “Gravity Pets Solutions”to constantly improve, personalize and customize the products and services it provides to you.
Creating Products
- The data collected by “Gravity Pets Solutions” may be used by “Gravity Pets Solutions” for analysis, creating and designing new products.
- You may use the Website without providing “Gravity Pets Solutions” any Personal Information about you. However, you may not be able to access certain services of the Websites in case you choose to do so.
Sharing of Information
“Gravity Pets Solutions” may disclose your Personal Information in the following ways:
- Disclosure to Government authorities or as required by law “Gravity Pets Solutions” may share your Personal Information with Government and/or statutory authorities in response to subpoenas, court orders, or other legal process; to establish or exercise legal rights; to defend against legal claims; or as otherwise required by law. “Gravity Pets Solutions” warrants that such information will be disclosed only in accordance with applicable laws and regulations.
- Disclosure to Facilitate Payment In order to process your transactions, “Gravity Pets Solutions” may direct you to a payment gateway service provider of its own choice, which may have access to the Personal Information provided by you while making such payment.
- Disclosure to Third Parties “Gravity Pets Solutions” may engage third parties to provide various services for “Gravity Pets Solution”. If any such third party must have access to your Personal Information in order to perform its services, “Gravity Pets Solutions” will require that third party to enter an agreement that binds the third party to the use and disclosure restrictions outlined in this Policy.
Protection of Information
“Gravity Pets Solutions” has taken adequate measures to protect the security of your Personal Information and to ensure that your choices for its intended use are honoured.
- “Gravity Pets Solutions” takes adequate precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
- “Gravity Pets Solutions” assures you that your information is safe and secure. It uses industry standards, and physical, technical and administrative security measures to keep your Personal Information confidential and secure and “Gravity Pets Solutions” shall not share your Personal Information with third parties, except as otherwise provided in this Policy.
- At “Gravity Pets Solution” , data is stored in secured servers with limited access to employees and other personnel or consultants on a need-to-know basis.
- “Gravity Pets Solutions” uses encryption technology to protect your payment information such as your credit/debit card number, credit/debit card expiry date, your CVV number etc. Please note that e-mails, messaging and means of communication with “Gravity Pets Solutions” are not encrypted, and therefore “Gravity Pets Solutions” strongly advises you not to communicate any confidential information through these means.
- Access to your online account on the Website is password protected and this helps to secure your account information. You are solely responsible for maintaining the confidentiality of that password. To ensure safety of your Personal Information, you are advised against sharing your user name and password with anyone.
Limitation of Liability
- “Gravity Pets Solutions”is not responsible for any breach of security or for any actions or inactions of any third parties that receive your Personal Information.
- Notwithstanding anything contained in this Policy or elsewhere, “Gravity Pets Solutions”shall not be held responsible for any loss, damage or misuse of your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).
- A “Force Majeure Event” shall mean any event that is beyond the reasonable control of “Gravity Pets Solutions”and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes, lockouts or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, civil disturbances, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, and any other similar events not within the control of “Gravity Pets Solutions”and which “Gravity Pets Solutions”is not able to overcome.
- Tracking technologies may record information such as internet domain and host names, internet protocol (IP) addresses, browser software and operating system types, clickstream patterns, and dates and times at which the Website is accessed. Our use of cookies and other tracking technologies allow us to improve our Website and your experience in using our Website.
Contests, Sweepstakes and Promotions
Any contests, sweepstakes or other promotions (collectively, “Promotions”) made available through the Service may be governed by rules that are separate from these Terms & Conditions. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms and Conditions, the Promotion rules will apply.
Availability, Errors and Inaccuracies
We are constantly updating product and service offerings on the Service. We may experience delays in updating information on the Service and in our advertising on other web sites. The information found on the Service may contain errors or inaccuracies and may not be complete or current. Products or services may be mispriced, described inaccurately, or unavailable on the Service and we cannot guarantee the accuracy or completeness of any information found on the Service.
We therefore reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
Accounts
When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service.
You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.
Opt-Out
You have the option to ‘opt-out’ of all Gravity Pets Home’s newsletters and other general e-mail marketing communications by way of links provided at the bottom of each mailer. “Gravity Pets Solutions”respects your privacy and in the event that you choose to not receive such mailers, it shall take all adequate steps to remove you from such lists. However, you will not be able to opt-out of receiving administrative messages, customer service responses or other transactional communications.
Changes to this Policy
“Gravity Pets Solutions” reserves the right to update, change or modify this Policy at any time. The Policy shall come to effect from the date of such update, change or modification.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
If you have questions or concerns about this Policy or our information handling practices, please contact us at:
Address : Kalyan west – 421301
Phone :
E-mail : contact@gravitypetshome.com